Terms and Conditions

Thank you for visiting Computer Discounts.

Please kindly read our Terms and Conditions.

1. One Year Warranty.

Our products are backed with a one-year warranty to give you complete peace of mind. Like all computer companies, this warranty does not include any software conflicts that the user may generate, such as viruses or accidentally deleted system files. After the initial 60-day period, the warranty will cover labor (utilising our own technicians) not parts.

We must approve all returns before they are sent back in order for us to be able to know exactly where the product came from. Doing so will shorten the amount of time it takes for a replacement or reimbursement.

To initiate a return, you must obtain a Returns Authorisation Code. Please do not send any products back without informing us first. Should you need to reach us, utilise the ‘Contact Us’ link at the top of this page.

2. Liability.

We cannot be held accountable for any attempted deliveries where the recipient was not present to receive the item.  If recipient is not available for courier to deliver then the courier company themselves have the right to follow their processes.

The customer must address any delivery issues with the courier should they not be present to receive the item when it is initially delivered.

If item is sent back to our warehouse due to failed delivery, then we hold the right to request further charges from customer, in order to ship the item again.  This may include checking the item again, repackaging and re-delivery costs.

Liability is shifted to customer for any incorrect addresses given by customer or any couriers who do not find the correct location due to GPS issues.