If you’re in need of assistance, we’re delighted to help. We strive to offer you a friendly and welcoming service. Feel free to reach out to Jordan or Romman!

To reach out to us faster, please use email. Doing so will also allow us to obtain additional answers from our technical staff before responding to you with support information.

Please make sure your email address is given accurately. A mistakenly typed email will not be received if we reply.

We will make every effort to respond back to you within 1-2 hours (Monday through Saturday 9am-5.30pm).

Please get in touch with us by filling out this email form.

Our customer Hero’s will coordinate with any technical staff to guarantee the issue is solved.

We will strive to respond to you within 1 to 2 hours (Monday to Saturday from 9am-5.30pm). It is possible that it may take a bit of extra time depending on the issue. Nevertheless, we always remain devoted to resolving any issues.

We offer a 30-day money-back policy as long as the item is sent back in its original condition. After our staff has examined it, we will return the full amount paid (minus delivery cost for sending it back).

Before returning anything to us, authorisation must be acquired. Doing this assists us in detecting the origin of the item precisely, thus accelerating the refund process. Please use the contact form provided to inform us.

Please do not send any items back without notifying us first, as this could lead to delayed processing times.

Our products are offered with a 1 Year warranty (conditions apply). We keep records of your device and purchase date, so if you experience any problems, we can review your information. We ensure each machine is fully operational when installing its operating system, we carefully inspect all machines prior to shipment.

As with all computer businesses, the warranty doesn’t provide any coverage for unintentional damage or software crashes caused by a user, e.g. virus/accidentally deleted software files. Following 60 days, the guarantee will include labor costs, but not parts.

No matter whether you purchase a refurbished Macbook, iMac, PC, or Laptop from us – You can rest assured that it is safe!

In order to meet data protection requirements, we low-level format all our hard drives. Afterward, a new Operating System installation is added plus any upgrade specs.

Our ‘Quality Control’ group thoroughly tests each computer before it is shipped out. The item is then passed along to the packing team, who carefully enclose the item in durable plastic air packaging within a specially crafted box.

Certainly, our website needs to fulfill the requirements of Google’s SSL encrypted checkout process.

This is to protect your sensitive information and payment details at checkout.

Shipping is complimentary in UK Mainland.

If your location falls within UK Offshore zones, then £15 surcharge will be automatically added at checkout.