FAQ
We know that that prior to purchasing you must have lots of questions.
You can always reach out to us as well. Happy to hear from you!
Frequently Asked Questions (FAQ)
The FAQ page of our company, specializing in refurbished Apple products and computers, serves as a comprehensive guide for our customers.
Here, you'll find answers to common inquiries regarding our products, warranty coverage, return policies, and shipping procedures.
Whether you're curious about the refurbishing process, compatibility of accessories, or seeking guidance on selecting the right device for your needs, our FAQ page aims to provide clarity and assistance every step of the way.
Additionally, we're committed to transparency, ensuring that you feel confident and informed throughout your shopping experience with us.
Payment System
Our payment system simplifies the checkout process by accepting payment methods, which include major bank cards, PayPal, and other secure online payment options.
We prioritise security and convenience, ensuring that your transactions are encrypted and protected while offering flexibility to accommodate your preferred payment method.
Product & Shipping
Every item is evaluated strenuously by our ‘Quality Control’ team before being sent out. Afterward, the product is given to the packing crew who enclose it in superior plastic air wrapping within a custom-crafted box.
Our 30-day money back policy allows for a refund, minus return shipping costs, on products that are sent to us in the same condition as when it was initially shipped. We will provide a complete reimbursement once our staff has completely inspected the returned item.
We must authorise all returns before they are sent back in order to recognize the source of the item. This will cut down on the timeframe for reimbursement. Please don’t send any items back without our knowledge, otherwise it may cause significant delays.
Kindly refer to the product page for timing of delivery.
This can be found close to the top of any product page.
We provide our machines with a 1 Year warranty (terms apply). We have information of your equipment and the purchase date. So, if you experience a problem, we can locate your details.
In order to guarantee we supply machines that are completely functioning, our establishment has a dedicated Quality Control facility. As with any other computer-centric business, the warranty doesn’t protect against destruction caused by accidents or software issues related to the user, such as virus infections and accidentally deleted system files. Once 60 days have passed, labour is included in the warranty but not components.
Payment information
Absolutely. Kindly connect with our team through our contact form.
Should you need more help selecting the most suitable item, they would be more than willing to help you.
By purchasing in bulk and sharing the discounts with our customers, we are able to keep our prices low.
Despite the fact that our rates are super-affordable, we still guarantee excellent and dependable quality and make it our priority to provide you with first-rate customer service.
Montre Cardio GPS Samsung Galaxy Watch 3 LTE 45mm (SM-R845) - Black - Good
- ✓ 1 Year Warranty
- ✓ Expert Refurbished
- ✓ Free Shipping
MacBook Pro 15" 2019 Core i9 2.3GHz 16GB 4TB Gray - Excellent
- ✓ 1 Year Warranty
- ✓ Expert Refurbished
- ✓ Free Shipping
MacBook Pro 15" 2018 Core i7 2.2GHz 16GB 4TB Space Grey - Excellent
- ✓ 1 Year Warranty
- ✓ Expert Refurbished
- ✓ Free Shipping
HP EliteBook x360 1030 G2 2.60GHz i5-7200U 13.3in 16GB 512GB Win 10P - Fair
- ✓ 1 Year Warranty
- ✓ Expert Refurbished
- ✓ Free Shipping
Lenovo 12 inch X230 Core i5 2.5GHz 8GB Ram 256GB SSD Win 10H - Good
- ✓ 1 Year Warranty
- ✓ Expert Refurbished
- ✓ Free Shipping
Lenovo 12 inch X230 Core i5 2.6GHz 8GB Ram 256GB SSD Win 10H - Good
- ✓ 1 Year Warranty
- ✓ Expert Refurbished
- ✓ Free Shipping
iMac 24 inch 2009 Core 2 Duo 2.9GHZ 8GB RAM 160GB - Fair
- ✓ 1 Year Warranty
- ✓ Expert Refurbished
- ✓ Free Shipping
iMac 21" 2013 Core i5 (I5-4570R) 2.7 GHz 8GB 240GB Silver - Good
- ✓ 1 Year Warranty
- ✓ Expert Refurbished
- ✓ Free Shipping