FAQ

We know that that prior to purchasing you must have lots of questions.

You can always reach out to us as well. Happy to hear from you!

Frequently Asked Questions (FAQ)

The FAQ page of our company, specializing in refurbished Apple products and computers, serves as a comprehensive guide for our customers.

Here, you'll find answers to common inquiries regarding our products, warranty coverage, return policies, and shipping procedures.

Whether you're curious about the refurbishing process, compatibility of accessories, or seeking guidance on selecting the right device for your needs, our FAQ page aims to provide clarity and assistance every step of the way.

Additionally, we're committed to transparency, ensuring that you feel confident and informed throughout your shopping experience with us.

Payment System

Our payment system simplifies the checkout process by accepting payment methods, which include major bank cards, PayPal, and other secure online payment options.

We prioritise security and convenience, ensuring that your transactions are encrypted and protected while offering flexibility to accommodate your preferred payment method.

Product & Shipping
Rest assured that it is secure to purchase a Refurbished device like a Macbook, iMac, Laptop, or PC from us! All the components and drives go through low-level formatting to stay compliant with data protection regulations. Afterward, we install a fresh copy of the Operating System and complete an upgrade of the system’s specifications.

Every item is evaluated strenuously by our ‘Quality Control’ team before being sent out. Afterward, the product is given to the packing crew who enclose it in superior plastic air wrapping within a custom-crafted box.

Our 30-day money back policy allows for a refund, minus return shipping costs, on products that are sent to us in the same condition as when it was initially shipped. We will provide a complete reimbursement once our staff has completely inspected the returned item.

We must authorise all returns before they are sent back in order to recognize the source of the item. This will cut down on the timeframe for reimbursement. Please don’t send any items back without our knowledge, otherwise it may cause significant delays.

Kindly refer to the product page for timing of delivery.

This can be found close to the top of any product page.

We provide our machines with a 1 Year warranty (terms apply). We have information of your equipment and the purchase date. So, if you experience a problem, we can locate your details.

In order to guarantee we supply machines that are completely functioning, our establishment has a dedicated Quality Control facility. As with any other computer-centric business, the warranty doesn’t protect against destruction caused by accidents or software issues related to the user, such as virus infections and accidentally deleted system files. Once 60 days have passed, labour is included in the warranty but not components.

Payment information

Certainly, our website must meet Google’s SSL encrypted checkout standards.

In a nutshell, this guards your private and payment details when you are checking out.

ssl secure

Absolutely. Kindly connect with our team through our contact form.

Should you need more help selecting the most suitable item, they would be more than willing to help you.

By purchasing in bulk and sharing the discounts with our customers, we are able to keep our prices low.

Despite the fact that our rates are super-affordable, we still guarantee excellent and dependable quality and make it our priority to provide you with first-rate customer service.

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iMac 27" 2017 Core I5 3.5GHz 8GB 1TB Fusion - Qwerty (UK) - Fair
  • 1 Year Warranty
  • Expert Refurbished
  • Free Shipping
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Sale!42%
Apple iPad PRO 9.7" 2016 Space Grey 128GB - Fair
£299.00
  • 1 Year Warranty
  • Expert Refurbished
  • Free Shipping
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Sale!63%
Apple iPad PRO 9.7" 2016 Rose Gold 128GB Cellular - Fair
£313.00
  • 1 Year Warranty
  • Expert Refurbished
  • Free Shipping
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Sale!65%
Apple iPad MINI 1 2012 16GB - Fair
£95.00
  • 1 Year Warranty
  • Expert Refurbished
  • Free Shipping
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Sale!59%
Apple iPad AIR 1 2013 Silver 16GB - Fair
£120.00
  • 1 Year Warranty
  • Expert Refurbished
  • Free Shipping
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Sale!76%
Apple iPad 3 2012 16GB - Good
£103.00
  • 1 Year Warranty
  • Expert Refurbished
  • Free Shipping
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Sale!58%
Apple iPad 3 2012 16GB - Fair
£95.00
  • 1 Year Warranty
  • Expert Refurbished
  • Free Shipping
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Sale!69%
Apple iPad 2 2012 16GB - Fair
£78.00
  • 1 Year Warranty
  • Expert Refurbished
  • Free Shipping
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Sale!60%
Apple iPad 2 2012 16GB - Excellent
£95.00
  • 1 Year Warranty
  • Expert Refurbished
  • Free Shipping
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Sale!61%
Apple iPad 3 2012 32GB - Excellent
£112.00
  • 1 Year Warranty
  • Expert Refurbished
  • Free Shipping