Every item is evaluated strenuously by our ‘Quality Control’ team before being sent out. Afterward, the product is given to the packing crew who enclose it in superior plastic air wrapping within a custom-crafted box.

Our 30-day money back policy allows for a refund, minus return shipping costs, on products that are sent to us in the same condition as when it was initially shipped. We will provide a complete reimbursement once our staff has completely inspected the returned item.

We must authorise all returns before they are sent back in order to recognize the source of the item. This will cut down on the timeframe for reimbursement. Please don’t send any items back without our knowledge, otherwise it may cause significant delays.

Kindly refer to the product page for timing of delivery.

This can be found close to the top of any product page.

We provide our machines with a 1 Year warranty (terms apply). We have information of your equipment and the purchase date. So, if you experience a problem, we can locate your details.

In order to guarantee we supply machines that are completely functioning, our establishment has a dedicated Quality Control facility. As with any other computer-centric business, the warranty doesn’t protect against destruction caused by accidents or software issues related to the user, such as virus infections and accidentally deleted system files. Once 60 days have passed, labour is included in the warranty but not components.