100% Happiness Mission.
We started this company with a simple concept and a lofty goal in mind, to make computer products affordable for everyone without jeopardizing quality.
We want YOU, our customers to get lowest prices whilst we refurbish to industry (high) standard. We want to provide you a 5 star service by talking ‘human’ rather than providing you with computer jargon.
So what does that mean?
We only release products that we know we can refurbish professionally using our expert technicians. We low-level format all our hard drives to comply with data protection. We then add a fresh installation of the Operating System and upgrade the specifications.
Each product is passed to our ‘Quality Control’ team for vigorous testing before being dispatched. The item is then passed to the packing team who securely pack the item in premium plastic air packaging inside a tailor-made box.
We aim to do the right thing, always!
What a simple concept yet many companies lose site of this. The internet has changed everything. It used to be that if an individual had a good or a bad experience with a company they might tell one or two people. Now, with review sites like Trustpilot, a business succeeds or dies based on whether or not they do the right thing. A review posted today can be read by thousands of people within days, which is fantastic for us.
We want you to be shouting our name from the mountain tops, but since this is impractical a review will do. We stand behind our refurbished products, we stand behind our service, and we stand behind our customers.
100% money back guarantee.
If, on the off chance you are not happy for any reason at all, just drop us a line and we will send you a returns code. We will refund you 100% of the purchase price once the item is safely back at base. No questions asked.
Try our refurbishing quality and see the difference.